Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.
We have almost 100 Shelter shops on high streets across the UK, each one selling a fantastic variety of items to raise funds to help fight homelessness.
Volunteer Role TitleVolunteer Champion (Customer Service)
About the Volunteer RoleOur Shelter Shelter Batley shop simply cannot run without our incredible volunteers. If you’d like to do something valuable with your spare time, while picking up new skills and gaining retail experience, volunteering a few hours in a Shelter shop could be right for you. Volunteer within our Batley shop and gain charity retail experience, enhance your CV, complete an optional NVQ and most of all, help us raise vital funds to support our work. The role: As a volunteer champion for customer service, you'll specialise and focus on the service we provide to our customers. You'll be trained and able to deal with enquires, complaints, volunteer registration and gift aid sign ups. Alongside our managers and other volunteers you'll provide excellent customer service and ensure we do what we can for our customers, whilst representing Shelter and promoting the work we do. No previous experience required. 2 References Required (Non-family members). Volunteers will start as a volunteer and a DBS check will be applied for and full training must be completed prior to starting your role as a key holder. Once you've registered your interest, we'll contact you to arrange a suitable time for you to pop in and have a chat, complete the registration form and arrange your trial start date.
Type Of RegularFlexible
Suitable for under 18'sYes
Type of roleAdmin / Retail, Charity Shop
Special RequirementsApplication form required, References required
Batley and Spen