Giving evidence as a witness can be daunting and the court process can be complicated and difficult to understand. The Citizens Advice Witness Service provides free and independent support for both prosecution and defence witnesses giving evidence in a criminal court in England and Wales.
Our trained volunteers provide practical information about the court process as well as emotional support to help witnesses feel more confident when giving evidence.
We can show witnesses around before the day of the trial so they know where to go and who they’re likely to see. We offer some witnesses more in-depth support outside of court, which can take place in their home, work, school or community centre.
We find the best support to address the individual needs of each witness.
We want witnesses to leave feeling respected and fairly treated by us, having given their best evidence.
Volunteer Role TitleWitness Service Court Volunteer
About the Volunteer RoleAs a Court-based volunteer, you’ll provide support to witnesses and their friends and family when they come to court. Court-based volunteers are needed during normal court hours (9am to 5pm).
Type Of RegularRequired to Volunteer on
DateMonday Daytime, Tuesday Daytime, Wednesday Daytime, Thursday Daytime, Friday Daytime
Suitable for under 18'sNo
Type of roleBefriending/Support/Care
Special RequirementsApplication form required, References required, Requires a DBS