About this opportunity
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
About the organisation
We provide free and independent support for both prosecution and defence witnesses in every criminal court in England and Wales.
Our trained volunteers provide practical information about the process, as well as emotional support to help you feel more confident when giving evidence.
What are they looking for?
Witness Service volunteers need to have a caring, mature, supportive and empathetic manner towards others. You need to be friendly and approachable with good listening and verbal communication skills.
A non-judgemental, impartial and confidential approach to supporting others is essential.
Volunteers need to have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and their supporters.
Volunteers need to be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
Date and details
To be a Witness Service volunteer you must:
be aged 18 or over
have at least basic IT skills
be able to commit to a four day training programme which will be followed by an accreditation process.
In return, you will receive:
ongoing support and refresher training
the opportunity to join a dynamic team, develop skills and have a positive impact on the lives of witnesses and their supporters.